How to know which part is the problem?
Updated ios and showed that unknown part in display
iPhone 11, iOS 16
Question marked as
Nadjmah Said:
"How to know which part is the problem?: Updated ios and showed that unknown part in display"
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Troubleshooting "Ungenuine Display" Message:
Contact Apple Support:
Let Apple know what exactly is occurring here. If his was purchased from Apple, then there is an issue with the configurations of the iPhone. So, ask Apple what you options are to fix this. If you do not get this fixed, then the message will not go away. Screenshare: Perform a screensharing session with the Apple Rep, so they can see this firsthand, from YOUR perspective.
Apple Phone Support:
- Contact Us - Choose Locations
- Proceed from there as Necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
Report this to:
Do your Part: Provide Apple with feedback on this, letting them know about this issue. Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.
- Go Here: Feedback - iPhone - Apple
- Select: "Bug Report" for the "Feedback Type"
- Comment: that this all began after installing an update. Include the URL of this thread
- Proceed from there as necessary