surround sound rear speakers only

I have my Apple TV 4K plugged into my 2023 Samsung 8k tv, and a Bose 900 smart sound bar into the earc port. When using the Apple TV app, I get Dolby atmos and it’s great. When using any 3rd party app (Disney/prime/Netflix) then it plays the main audio track out the rear speakers. I’ve reset Apple TV but no solution

Apple TV 4K (1st generation)

Posted on Jul 17, 2023 11:52 AM

Reply
1 reply

Jul 18, 2023 12:09 PM in response to willh110

Hi there willh110,


When you mention you reset your Apple TV 4K, did you use the Reset or Reset and Update options in Settings > System? We want to make sure we understand the step you took previously. Reset would erase your Apple TV 4K while Reset and Update would erase and update your Apple TV 4K.


If you've reset and updated your Apple TV 4K but this still happens, please reach out to Apple Support for further help: Get Support


Take care.

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surround sound rear speakers only

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