How to restart watch

New watch owner here… after first charge, watch cycles between blank screen and logo screen. I can’t get it to hard reboot. What next? Watch is a week old.

Posted on Jul 12, 2023 10:55 AM

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Question marked as Top-ranking reply

Posted on Jul 12, 2023 01:40 PM

If the Apple Watch has stopped responding,I suggest performing a forced restart. Steps needed are found in the Apple Support article: Restart your Apple Watch - Apple Support 


i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 


If you've completed that troubleshooting and the issue is still not resolved, Contact Support. 


Click here > Contact - Official Apple Support  


or phone numbers  


Click here > https://support.apple.com/en-us/HT201232 


1 reply
Question marked as Top-ranking reply

Jul 12, 2023 01:40 PM in response to PlacervilleGreg

If the Apple Watch has stopped responding,I suggest performing a forced restart. Steps needed are found in the Apple Support article: Restart your Apple Watch - Apple Support 


i.e. press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo. 


If you've completed that troubleshooting and the issue is still not resolved, Contact Support. 


Click here > Contact - Official Apple Support  


or phone numbers  


Click here > https://support.apple.com/en-us/HT201232 


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How to restart watch

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