AirPods Max Bricked - Seeking Assistance

Hello Apple Support Community,


I’m writing to seek assistance with a frustrating issue I’m facing with my AirPods Max, which I purchased at a considerable cost. Unfortunately, I am unable to contact Apple directly through the usual channels as there is no phone number available in my country. Additionally, the authorized service provider has refused to accept my AirPods Max for repair, citing that the warranty has expired. However, it has not been two years since I purchased them, and I have taken great care of these headphones, primarily using them indoors.


Here’s a brief description of the problem I’m encountering: My AirPods Max have suddenly stopped working altogether. When I attempt to pair them, the pairing light blinks white, but my devices fail to detect them. Furthermore, I’ve tried to factory reset them, but unfortunately, that option doesn’t seem to be available either.


Considering the significant investment I made in these AirPods Max, it is disheartening to see them become unresponsive. A device that costs such an amount of money should not simply turn into a brick like this. I expected them to last longer and provide the exceptional performance I paid for.


I would greatly appreciate any guidance or suggestions you can provide to help me resolve this issue. If anyone has encountered a similar problem or knows of any potential solutions, I would be grateful for your insights.


Thank you in advance for your support, and I look forward to hearing from the community.

AirPods Max

Posted on Jul 11, 2023 04:36 AM

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Posted on Nov 21, 2023 01:06 PM

my airpods max stopped working after less than a year and a half. they won't connect to anything anymore. they won't reset.


apple support has been unhelpful.



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AirPods Max Bricked - Seeking Assistance

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