Keyboard locked when changing App Store country

When changing the App Store country and managing the payment with a new address, the keyboard is locked and you can’t click on any numbers or text and therefore can’t fill in the form.


How do I go about it? I’m on the most updated iOS. Trying to change from Belgium to USA


iPhone 14 Pro

Posted on Jul 10, 2023 02:26 AM

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Question marked as Top-ranking reply

Posted on Jul 10, 2023 02:30 AM

If you already tried (to no avail) ALL the steps provided in the support article that led you here, I suggest that you contact Apple Support directly, using this specific link:--> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198


Regards

Giulio

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Keyboard locked when changing App Store country

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