Jake3373 Author

Level 1

4 points

Album Completely Missing

One of my albums has just COMPLETELY vanished. I looked at my purchase history and hidden purchases and found absolutely nothing even though I have bought the album and listened to it many times. There simply appears to be no proof of the purchase anywhere at all and I have no idea why this is.

Posted on Jul 9, 2023 7:55 PM

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1005 1

4 replies

Level 7

21,039 points

Jul 10, 2023 6:38 AM in response to Jake3373

If you had purchased that particular album from Apple it would either show “purchased” or the download icon.

View your purchase history for the App Store, iTunes Store and other Apple media services – Apple Support (AU)

Perhaps it was purchased elsewhere.

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Level 7

21,039 points

Jul 9, 2023 9:32 PM in response to Jake3373

Have you checked that it's still available in the iTunes Store, as it could have been removed?

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Jake3373 Author

Level 1

4 points

Jul 10, 2023 5:42 AM in response to picas

It is very much still available on the iTunes Store and has been since 2015

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Jake3373 Author

Level 1

4 points

Jul 10, 2023 9:47 AM in response to picas

I have done that already and it doesn't show up anywhere and I don't know why that is

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Album Completely Missing

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