Hello I have an iPhone 14 pro and I purchased a tone to set as custom ringtone. I downloaded it tried to set it as custom or general ringtone but no matter what I try I can't select it and use it. Please help!!!
iPhone 14 Pro, iOS 16
Do you have received an invoice from Apple?
If so, tap Report a problem.
See -> Use tones and ringtones with your iPhone, iPad, or iPod touch
Use tones and ringtones with your iPhone or iPad - Apple Support
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The follow the instructions in -> Use tones and ringtones with your iPhone, iPad, or iPod touch
Use tones and ringtones with your iPhone or iPad - Apple Support
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Thank you for your feedback and you're welcome.
Hi thank you for your answer I have read that the problem is I never get that pop up to set it up
Search the ringtone -> Go to Settings > Sounds & Haptics.
Or try to redownload.
I tried all of that before asking here...
No I don't have an invoice I paid with Face ID can I find it anywhere?
I purchased a tone to set as custom ringtone.
I don't have an invoice
Check your mail box.
If you don't have an invoice than you didn't purchase.
I don't have an email but I see the tone on my purchases on iTunes
I found how to report a problem it said it was a purchase without an invoice but I was able to submit the issue. Thank you
Issue with iTunes ringtone
