HI Girlfromja,
welcome to the Apple (user-to-user) Community.
Re: "AirPods Pro 2nd gen. :
"every time I FaceTime or Whatsapp someone, the mic doesn’t work. Ppl say they can’t hear me at all."
Wondering which Mac or device you use the AirPods with,
and
which iOS. iPadOS or MacOS you use AirPods with.
Eg: Could the microphone be "muted" when using those apps ... if so you can just "unmute".
You may need to allow the Whatsapp App to use the microphone in your settings.
Else: If the microphones on your iPhone aren't working - Apple Support
or:
Control access to the microphone on Mac - Apple Support
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Trouble-shooting: For AirPods Pro:
How to check / change the microphone settings / left / right:
see "set the microphone location for your AirPods" in the article below:
Change settings for AirPods Pro (all generations) - Apple Support
Make sure nothing (a speck of dirt or wax) is blocking the microphone.
How to clean your AirPods, AirPods Pro, AirPods Max, and EarPods - Apple Support
AirPods Pro (2nd generation) controls : AirPods controls - Apple Support
says:
"With the Touch control on the stem of both AirPods Pro (2nd generation), you can"
"Answer a call: When you receive a call, press the stem".
You can check out this article for tips:
Make and answer calls with AirPods Pro (all generations) - Apple Support
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Re: "I need help with my AirPods and apple support on I messenger goin talk bout sum not available in my country
AirPods Support Website:
Find all the topics, resources, and contact options you need for your AirPods....
AirPods Support - Official Apple Support
Yes. Jamaica is not listed in Apple support's list of phone numbers around the world.
Yet Jamaica is listed (Support website for your country) in the article below
If your country is not listed:
Apple Assistance::
Choose your country or region - Official Apple Support
All the best :-)
