iPhone 13 Pro camera is not working

My camera is not working


[Re-Titled by Moderator]

iPhone 13 Pro, iOS 16

Posted on Jul 2, 2023 8:30 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Jun 7, 2024 5:01 PM

THIS IS HAPPENING TO ME TOO!!!!!! apple support said it is probably a hardware issue. i do not have the funds to replace or repair my phone :( so so frustrating

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Jul 9, 2024 10:40 AM in response to JamieNegs

Hello~ “Popping” your iPhone in the fridge for an hour is not a good idea at all and will potentially only cause more issues in the future. The following link should be used…


If the camera or flash on your iPhone, iPad or iPod touch aren't working - Apple Support


~Katana-San~




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Jul 10, 2024 8:00 AM in response to Katana-San

If popping the phone in the frig is potentially damaging, then would it not also be dangerous to take it in any cooler conditions for longer than an hour? That would simulate the refrigerator climate, and I haven’t seen any warnings from Apple against using it in cooler weather.

(also for the record, the frig trick worked for me when no other options did)

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Jun 26, 2024 1:13 PM in response to ingrid_b28

this happened to me and I tried everything. Resetting settings, hard reboots nothing. The back camera would not work, the front camera after some delay. Thankfully Face ID worked as normal


anyway. I turned the phone off and popped in the fridge for an hour. Turned it on and great it’s working.

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Jul 2, 2023 8:31 AM in response to ainur1647

Restart your iPhone, iPad, or iPod touch. Update your iPhone to the latest version of iOS. Test the camera again by taking a photo. If your device has a front and rear camera, check if one or both aren't working.


If the camera or flash on your iPhone, iPad, or iPod touch isn't ...

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Jan 19, 2024 12:07 PM in response to ainur1647

I went to Apple to see what they can do about my camera not working and they tested it and said something was wrong with the hardware. The camera is not working. The antenna is not working nothing I did cause it but it was just a hardware issue and it would cost me over $600 to fix it or actually $549 plus tax so I went to AT&T AT&T told me that I can use my insurance but my deductible was $275. I waited a couple days went to a different AT&T store and this young guy literally does a hard reset on my phone and Walla my cameras working , so try a hard reset if you don’t know what that is, it’s gonna be the volume up volume down just one time in that order and then hold the power button down until the Apple symbol pops up. That’s it!

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Jun 9, 2024 5:30 AM in response to Windikiss

my rear facing camera would lock up but the front face(selfie) camera would work. Rebooted the phone and it would work fine. Then with the latest software I got the unknown camera error and my .5 zoom was not functional. I did the hard boot as suggested and I no longer get the unknown error and my .5 zoom works again.

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iPhone 13 Pro camera is not working

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