Netflix Atmos sound drop

Hi Batedog16,

Since you are only hearing the issue on the Netflix app, we recommend checking for an update to the Netflix app as mentioned in this resource: Purchase and download apps on Apple TV – Apple Support

If you still have the issue, delete it and install again: Customize the Apple TV Home Screen – Apple Support

1. Select the app you want to delete, then press and hold the clickpad centre (Siri Remote 2nd generation or later) or touch surface (Siri Remote 1st generation) until the app starts to jiggle.

2. Press the Play/Pause button  for more options, then choose Delete.

3. Deleting an app also deletes its data. You can download any app again that you’ve purchased on the App Store, free of charge, but the data may not be restored.

If you still have questions, reach out to Netflix support to see if they have further steps that may address this.

Cheers!

Hey there, Batedog16.

That's excellent isolation troubleshooting. Since it's only occurring with content from Netflix that takes advantage of Atmos, but that audio function is working normally with all other streamed content, you'll want to work with Netflix on this issue. You can get started via this link: Netflix Help Center

Take care.