I can hear others but 2nd party states sound is quite low or not audible. Have tried to reset beats Flex
I have purchased at Walmart with extended warranty but was told contact apple first . Apple has not listing under beats for flex for repairs issues
Beats
Hello ITOWILL,
We understand that the audio on your Beats Flex are not working as expected, while on phone calls. Resetting them was a great step to take. Next, we suggest that you ensure that they are running the latest firmware update as well. Here's how to check: Update your Beats wireless headphones or earphones
If they are running the latest firmware version or if the issue persists, we suggest having them evaluated by an Apple technician. You can follow this link for further assistance: Beats Repair & Service
Best wishes!
Beats Flex issue with phone calls not audible
