Payment method
My phone won’t let me delete my payment method. It just keeps saying failed. And it won’t let me add a new one.
Windows, Windows 6
Question marked as
Top-ranking reply
See -> Remove a payment method from your Apple ID
Remove a payment method from your Apple ID - Apple Support
⤵️
If you can't remove a payment method
If you have subscriptions like iCloud+, have an unpaid balance, or you use purchase sharing, you must keep at least one payment method on file.
- Do you have a subscription? You can cancel iCloud+ and cancel other subscriptions from Apple. When your subscription period is over, remove your payment method.
- If you're in a Family Sharing group and you use purchase sharing, the family organizer must have a payment method on file. If you're the family organizer, turn off purchase sharing, then remove the payment method.
- If you have an unpaid balance, you might not be able to remove a payment method. Instead, change your payment method.
- 👉 If you still can't remove a payment method, contact Apple Support.