Can't watch some purchased movies on LG TV APP

I purchased all Harry Potter films. Now I can't watch movie nr 3, 4 or 7 part 1, with Apple Tv on app on my LG TV. I get an error message saying like "You cant watch this title on this device, switch to another apple device". I could watch them before. I uninstalled the app and restarted my TV.

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Posted on Jun 28, 2023 10:42 AM

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3 replies

Jun 29, 2023 04:40 PM in response to Westbay89

Hello Westbay89,


Welcome to Apple Support Communities. We have some steps that could possibly resolve this issue: If you can't watch or stream movies and TV shows in the Apple TV app


If the issue persists, we'd recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support



We hope this information is useful. Kind regards.

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Can't watch some purchased movies on LG TV APP

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