Family music not working

I have just upgraded my subscription to Family and my wife should have access but it is not working. My daughter had a separate subscription, which I have cancelled, and she should get access to the family plan once her individual plan runs out.

iPhone 13, iOS 16

Posted on Jun 25, 2023 08:13 AM

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Question marked as Top-ranking reply

Posted on Jun 25, 2023 08:36 AM

Hello giles53,


Please make sure everyone has Purchase Sharing enabled within the Family Share. The individual who bought the Apple Music Family Plan must also be sharing for others to have access. Please read - How to share purchases with your family - Apple Support.


I hope this helps!

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Family music not working

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