Apple Music

So my sister bought the family plan and she shared it to the apple family feature, it says I have access to the subscription but when I try to play music it pops up a cannot connect

Posted on Jan 1, 2023 10:10 PM

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Wife bought Apple Music family plan but I cannot access Apple Music. It keeps wanting me to subscribe or try. It says I have no available subscriptions while my wife has access to all music. Every time I go in and try to add to library screen asking me to join or try Apple Music comes up. We have family sharing on both. It says I’m even primary but I have no Apple Music aces and haven’t for several months now
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I just purchased Apple Music family plan for 1699. I added my husband to the family sharing yet in his Apple Music app it says he has to purchase and it won’t let him connect. Please help. I purchased Apple Music, the family plan for $16.99. Added my husband to my. Family sharing. yet when he opens His music library it says he cannot connect and gives the option to purchase Apple Music. Please help.
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2 replies

picas

Level 7

21,039 points

Jan 1, 2023 10:13 PM in response to Ubiuta

Turn off low power mode, restart your iPhone. If that doesn't help see: If you can't connect to the App Store, iTunes Store or other Apple services – Apple Support (AU)

Ubiuta Author

Level 1

4 points

Jan 1, 2023 10:20 PM in response to picas

Thank you but that didn’t work either

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