HELP!about MacBookm1 restore in DFU ，error :0x7DF

my MacBook Air m1 had suddenly broken down , I used "apple configurator" want to "recovery" it because of my important files.i went to Genius Bar but they have no ideas .

now there are some words :

Failed to restore device in recovery mode, libusbrestore error:2015 [com.apple.MobileDevice.MobileRestore – 0x7DF (2015)]

how can I do.need your help,thanks

Posted on Jun 25, 2023 01:42 AM

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1 reply

a brody

Level 10

85,245 points

Jul 1, 2023 10:29 AM in response to su1633

Call AppleCare directly. The genius bar should have information regarding errors like this. Let them know they are ill informed and that a senior advisor needs to get involved.

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HELP!about MacBookm1 restore in DFU ，error :0x7DF

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