Macbook Pro M1 Revive/Restore Apple Configurator Error 4016

Hey,


So i have 2 Macbook Pro M1s where one of them seems to have broken firmware where i try to revive and also tried restore via Apple Configurator. I get the broken M1 in to DFU mode, i see it in Apple Configurator, i try revive and i have also tried restore. But when it gets to step 4/4 around the middle the broken M1 reboots and then i get a error message on Apple Configurator saying below:


"Unexpected device state 'BootedOS' expected 'DFU' (Probably caused by a transient USB layer issue causing missing or duplicate events) [com.apple.MobileDevice.MobileRestore – 0xFB0 (4016)]"


What is wrong, is it hardware issues or something else?


MacBook Pro (M1, 2020)

Posted on Sep 2, 2023 03:43 AM

Reply

Similar questions

1 reply

Sep 2, 2023 08:19 AM in response to nadsad

nadsad wrote:

Hey,

So i have 2 Macbook Pro M1s where one of them seems to have broken firmware where i try to revive and also tried restore via Apple Configurator. I get the broken M1 in to DFU mode, i see it in Apple Configurator, i try revive and i have also tried restore. But when it gets to step 4/4 around the middle the broken M1 reboots and then i get a error message on Apple Configurator saying below:

"Unexpected device state 'BootedOS' expected 'DFU' (Probably caused by a transient USB layer issue causing missing or duplicate events) [com.apple.MobileDevice.MobileRestore – 0xFB0 (4016)]"

What is wrong, is it hardware issues or something else?


https://discussions.apple.com/content/attachment/81c871ab-efdb-4cf2-acd4-d1537e66e7c4


ref:


Apple Configurator User Guide


Apple Configurator - Official Apple Support


Revive or restore a Mac with Apple silicon using Apple Configurator - Apple Support



no insight—

\Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/



Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple for support and service - Apple Support



Check your coverage

My Support - Official Apple Support


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support








This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Macbook Pro M1 Revive/Restore Apple Configurator Error 4016

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.