Apple TV Siri Remote won’t hold a charge

Our Apple tv Siri Remote won’t hold a charge. We have to keep it plugged in to work. Can battery be replaced or do we need a new one?

Apple TV 4K

Posted on Jun 18, 2023 09:19 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 19, 2023 02:44 AM

Verify that you charged as advised:

  • to an USB port on a computer,
  • to a power adapter in an AC outlet.

Other USB ports may not have what it takes to charge the remote.


Charge the Siri Remote - Apple Support

Charge for 30 minutes for enough charge to function for a while, or up to 3 hours for charging from near zero to 100%.


Else see if “battery service” is available to you. Apple TV repair & service - Apple Support

1 reply
Question marked as Top-ranking reply

Jun 19, 2023 02:44 AM in response to lynnbowen

Verify that you charged as advised:

  • to an USB port on a computer,
  • to a power adapter in an AC outlet.

Other USB ports may not have what it takes to charge the remote.


Charge the Siri Remote - Apple Support

Charge for 30 minutes for enough charge to function for a while, or up to 3 hours for charging from near zero to 100%.


Else see if “battery service” is available to you. Apple TV repair & service - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV Siri Remote won’t hold a charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.