Apple tv box Siri remote, not charging

We have an apple tv box Siri remote, that we hadn't used for about two years. We've tried recharging it with USB cord (as suggested) two times, but it isn't responding. Is there anything else that we can do? Thanx. -KD

Posted on Nov 4, 2022 04:16 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2022 07:16 PM

Verify that you charged in the manner as Apple intended: Charge the Siri Remote - Apple Support

  • directly to a computer’s USB port,
  • or to a compatible power adapter in an AC outlet.


If the battery was depleted, that it is likely that the pairing to the box was lost. You may pair again as described in: If your Siri Remote or Apple TV Remote isn't working - Apple Support

1 reply
Question marked as Top-ranking reply

Nov 4, 2022 07:16 PM in response to KDdid

Verify that you charged in the manner as Apple intended: Charge the Siri Remote - Apple Support

  • directly to a computer’s USB port,
  • or to a compatible power adapter in an AC outlet.


If the battery was depleted, that it is likely that the pairing to the box was lost. You may pair again as described in: If your Siri Remote or Apple TV Remote isn't working - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple tv box Siri remote, not charging

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.