camera black screen

My camera is showing a black screen and I have tried everything.

iPhone XS, iOS 16

Posted on Jun 13, 2023 07:46 AM

Reply
2 replies

Jun 14, 2023 03:30 PM in response to Jjewell2023

Hey there and welcome to Apple Support Communities Jjewell2023,


We can certainly understand your concern and can help provide some insight.


We recommend checking out these steps for more information on what to do if you are having issues with your camera.


" If the camera or flash on your iPhone, iPad, or iPod touch isn't working

If your photos are blurry or the camera screen is black, here's what to do.


Remove case, accessory, or film and test

  1. Remove any case, accessory, or film that might block the camera or flash or that places a magnet near the camera.
  2. Test the camera by trying to take a photo.
  3. Test the LED flash:
    1. Try the flashlight in Control Center on your iPhone or Control Center on your iPad. On an iPhone X or later or an iPad, swipe down from the upper-right corner of the screen. On an iPhone 8 or earlier, swipe up from the bottom edge of any screen.
    2. Tap the Flashlight button Flashlight icon.

If the flash works only sometimes, open the Camera app and tap the flash button   to choose a different setting. 

configuration profile, including a Mobile Device Management (MDM) profile, can disable the camera.

Contact Apple Support

If the camera or flash still isn't working properly, contact Apple Support to discuss service options. "


For additional information, check out this link: If the camera or flash on your iPhone, iPad, or iPod touch isn't working - Apple Support


These steps will help ensure your device is working with ease and can fix common issues like the ones you’re experiencing.


Kindest regards!


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camera black screen

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