Globoplay Issue

The app Globoplay inside Apple TV is not working properly, usually, the streaming runs for 5~10 minutes and then gets a lag, of 1s. After a few minutes, again. A 1-second "hip-cut", freeze and then come back for more minutes. This goes until one of that "hip-cuts" freeze for real and when comeback the streaming gets back 1, or 2 minutes... it is impossible to enjoy the app...

Apple TV App,

Posted on Jun 11, 2023 07:27 PM

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Posted on Jan 31, 2024 07:19 PM

I. Pay Globoplay for apple every month, but I can’t see in my tv

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4 replies

Jun 11, 2023 10:17 PM in response to rdgfarias

Do you have the Apple TV box? If so, which model?

Identify your Apple TV model - Apple Support

Find your Apple TV model number - Apple Support


Update your Apple TV system software to the current version, if not done already. How to update your Apple TV - Apple Support


Try this for any misbehaving app:

  1. Force-quit the app, then relaunch and try again.
  2. If the issue persists, force-quit the app, restart the device, then relaunch and try again.
  3. If the issue still persists, delete the app, re-download and try again.
  4. If the issue still persists, then contact the app developer for further assistance.

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Globoplay Issue

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