MacBook Air is stuck in "install in progress"

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Level 1

7 points

MacBook Air is stuck in "install in progress"

I have been waiting for days for the "install in Progress" to finish so I can go ahead and update the Mac. It says some updates could not be installed because of the in progress status. I tried to quit the install in progress from the pull down on the left hand top side of MacBook Air. Still, the notice comes back up.

Not sure what I am to do? It looks like the install in progress is the 3.0 Macintosh HD.

[Re-Titled by Moderator]

MacBook Air 13″, macOS 13.3

Posted on Jun 1, 2023 12:33 PM

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Answer 1

Top-ranking reply

ku4hx

Level 7

23,688 points

Jun 1, 2023 1:28 PM in response to song-bird

Option + Command + esc to bring up the force quit panel. Quit what you need to, restart and try again.

If that fails, press and hold the power button until the Mac goes completely BLACK. About ten seconds.

Then restart the process. But what are you trying to install? What are the error messages if any.

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Answer 2

song-bird Author

Level 1

7 points

Jun 1, 2023 2:18 PM in response to ku4hx

I tried what you advised. The message I got was "Trellis Agent is being installed. Interrupting may damage my computer. Any thoughts?

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Answer 3

song-bird Author

Level 1

7 points

Jun 1, 2023 2:13 PM in response to ku4hx

Thank you., No error messages. I'm trying to allow the updates that are periodically scheduled from Apple.

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MacBook Air is stuck in "install in progress"

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