I tried downloading the new update on my Mac book air and it froze, so I did a force quit and tried again. It doesn't appear to do anything, but when moving the mouse to the desktop its just whirring, and when I go to force quit it says not responding every time!
Ive got over 160GB of free storage so don't think that's the problem. Im connected to wifi and have laptop plugged in.
Does anyone know what I can do please.
Thanks
MacBook Air 13″, macOS 12.2
I've had better luck from the Safe Mode because I evidently have some 3rd party software that interferes with the installation so try the following:
#1 - boot into Safe Mode according to Start up your Mac in safe mode - Apple Support.
NOTE: Safe Mode boot can take up to 3-5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
#2 - go to the System/Software Update preference pane and begin the download.
#3 - run the installer from the Safe Mode.
Thank you, Im really embarrassed to say my daughter solved the problem for by restarting me laptop. lol
trouble downloading Mac OS Ventura
