Hi I am using a MacBook Pro on the latest macOS as of writing this, I send multiple documents to people in a folder attached to an email but when they receive them I am told they cannot open the attachments is there any way I can change this. Thanks
You have to compress your folder firstly to be able to send it in an email. If you are not compressing the folder prior to sending, the recipient won't be able to open it. To compress the folder, right click on the folder and hit "Compress". Drag the compressed folder in the email and it will work fine.
You have to compress your folder firstly to be able to send it in an email. If you are not compressing the folder prior to sending, the recipient won't be able to open it. To compress the folder, right click on the folder and hit "Compress". Drag the compressed folder in the email and it will work fine.
What file type are these documents? Do you know if the people who are receiving them have the appropriate software with which to open them? Is everyone having trouble? Or only some people? Have you tried sending them to yourself to an alternate email to see what happens?
People can’t open my email attachments
