Have a subscription. When I opened the app on my television the play button has disappeared on all shows except episode one. Same on my phone app. Checked my subscription and it’s active. Worked fine yesterday - all day. Why are there no solutions for this from the company? Even a pop up message saying they are having technical issues so we’re not going frustrated would be better than this.
50UK6090PUA,
I have the same problem. I read in another thread with the same topic, the subscription verification is not working and therefore the account does not seem to appear valid for the system.
If this is true, then it is ridiculous. Never had this problem with any other streaming service.
Well, that one server responsible for account and subscription communication is not working? Just google this topic, it seems to be an issue that is happening every once in a while. Maybe it is time for some backup server with some kind of redundancy.
I am just really annoyed, because it is my only free evening this week and I was planning to watch some Apple originals and then this totally avoidable service failure happens.
exact same situation here. hope it comes back soon
Thank god, that Apple is not selling cloud services.... oh wait...
Any server is susceptible to outages, regardless of the company hosting them.
Hi, same here in the UK. First it stated page not available so reset everything, now no play function.
thank you for commencing the report to the community pages, at least not alone.
best wishes
Actually it is working via my TV ap but not fire stick?!?
Apple TV+ - no play button
