Screen Time showing 54h 19m of screen time

Question

Level 1

4 points

Screen Time showing 54h 19m of screen time

iPhone 13 Pro 128GB

iOS 16.5 (20F66)

Just went to look at my screen time for the past few weeks and I open the app to find that on the 8th of May, apparently I used my iPhone for 54 hours and 19 minutes, which I didn't. The breakdown shows that I supposedly used TikTok for 20h and 18m and YouTube for 18h and 51m. Looking further forward in the timeline, the problemcontinues to happen. 20th of May, it shows 50h 38m of screen time, and Yesterday, (29th May) it reports 25h 41m of screen time. Today (30th May) it doesn't seem to have happened yet.

Just wondering why this is happening and maybe how to stop it. See the attached screenshots for additional information.

P.S. I don't use Screen Time for anything important, it's just a little thing for a bit of insight on how I use my devices. If there is no quick fix, that's okay. I can wait for a new software update.

iPhone 13 Pro, iOS 16

Posted on May 30, 2023 09:41 AM

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Answer 1

lewise18 Author

Level 1

4 points

Jun 1, 2023 09:07 AM in response to ryane77

Thanks for responding, I do have screen time set up on that device, my ipad and my ipod too but don't use it with family sharing. They show as not being used. Or show 1 second of use. Share across devices is also on for all the 3 devices

Also here are those screen shots I promised. Couldnt manage to upload them on the original post

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Answer 2

bailier

Community Specialist

Jun 1, 2023 09:21 AM in response to lewise18

Hi lewise18,

Thanks for the update and the screenshots. At this point, we suggest you contact Apple Support so that they can look into this with you further. They can be reached here: Get Support

Have a great day!

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Answer 3

ryane77

Community Specialist

May 31, 2023 11:31 AM in response to lewise18

Hi there lewise18,

We see you have a question about some inaccurate reporting in Screen Time. By any chance, do you use Screen Time with Family Sharing, or with any other devices?

If you're using it with other devices, we recommend checking the following setting as that could be relevant. Keep track of your screen time on iPhone:

"Use Screen Time on all your devices

To share your Screen Time settings and reports across all your devices, make sure you’re signed in with the same Apple ID on each device and Share Across Devices is turned on.

Go to Settings > Screen Time.
Scroll down, then turn on Share Across Devices."

Let us know what you find!

Cheers.

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Answer 4

lewise18 Author

Level 1

4 points

Jun 1, 2023 02:03 PM in response to bailier

Thanks for your help, Ill bring up a ticket with apple support

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Screen Time showing 54h 19m of screen time

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