“Safari cant open the page because the server cant be found”

Hello, this error message keeps popping up if i specifically use the search bar in Safari with google as the preferred search engine. although it will only show the message if i did not type the domain name, such as if i typed “best food”. but if i typed the domain name like “google.com” it will worked just fine. I have tried changing the search engine to yahoo/bing and it worked. It also worked if i use google chrome. This only happened when i am on my cellular network, if i use wifi it will worked just fine


I have tried resetting the network setting, restarting the device, updating my ios version, and clearing my cache and browser data. None of them worked. Although if i turned on my vpn(set to the same country, just with different IP), it will work on cellular data. I have tried switching the sim card to my other iphone, and the error message pops up again there if i tried searching in the search bar.


Is there anything i can do? thank you

iPhone 14 Pro, iOS 16

Posted on May 30, 2023 08:45 AM

Reply
Question marked as Top-ranking reply

Posted on May 31, 2023 11:33 AM

Hey there pokkii,


We understand you're having trouble searching on your iPhone due to it showing that Safari can't open pages. We'd be happy to provide information to help you address this.


Check to see if you may need to change any settings while browsing with mobile data:

View or change cellular data settings on iPhone - Apple Support


Kind regards.

1 reply
Question marked as Top-ranking reply

May 31, 2023 11:33 AM in response to pokkii

Hey there pokkii,


We understand you're having trouble searching on your iPhone due to it showing that Safari can't open pages. We'd be happy to provide information to help you address this.


Check to see if you may need to change any settings while browsing with mobile data:

View or change cellular data settings on iPhone - Apple Support


Kind regards.

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“Safari cant open the page because the server cant be found”

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