The number of steps shown on the watch resets to zero during the day for no apparent reason? It also resets if I remove the watch during the day for some reason such as to take a shower. I have my daily step count currently set to 5000. I would have thought that the daily step count should increase throughout the day, until resetting to zero at midnight for the next day. Am I doing something wrong? Thank you
Apple Watch Series 8, watchOS 9
The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:
How to restart your Apple Watch - Apple Support
Restart your iPhone - Apple Support
If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.
Unpair and erase your Apple Watch - Apple Support
Set up your Apple Watch - Apple Support
The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:
How to restart your Apple Watch - Apple Support
Restart your iPhone - Apple Support
If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.
Unpair and erase your Apple Watch - Apple Support
Set up your Apple Watch - Apple Support
Thank you javaliga for your reply. I have done a restart on the watch (which zeroed the step count) & I will see how that goes before going onto the next step of unpair / re-pair. Again, many thanks for your reply & info.
chrisCJB
Steps on Apple Watch Series 8
