iPhone Calendar Appointment Alarm Problem with Outlook

Hi,


If I create an appointment in the iPhone via the Apple calendar app and I am setting the alarm for said event to "None", this appointment will show up in my connected Outlook calendar with a zero minute alarm.


This means, the alarm will come up zero minutes before the appointment rather than not at all. I checked for settings in the Apple calendar app and in my Outlook settings on my laptop to see if that can be changed.


Unfortunately, I seem to be unable to spot such settings. Does anybody experience the same problem? Is it solvable? If so, how can I do it?


Thanks, 1xoid1

iPhone XS, iOS 16

Posted on May 24, 2023 01:28 AM

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Posted on Feb 27, 2024 09:23 PM

I have been noticing this issue since maybe late 2023 / early 2024.


I think I have narrowed it down as something to do with the "default" reminder setting.


If I create an event in the iPhone Calendar app using the "default" reminder timing, the event will appear in my Outlook Calendar, BUT with the reminder set to "None". This happens regardless of whether the "default" reminder timing is set to 'At time of event', 'Five Minutes', or any other non-zero time: the event created in Outlook has no reminder.


If I create an event in the iPhone Calendar app and then manually set any other non-default reminder timing, the event will appear in my Outlook Calendar WITH the reminder set to that time...


So now rather than creating events with the default time that I want (usually 'At time of event'), I now need to go into the alert section manually and choose a non-default option, even if the non-default option is the same as the default but just manually selected....


DUMB

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6 replies
Question marked as Top-ranking reply

Feb 27, 2024 09:23 PM in response to 1xoid1

I have been noticing this issue since maybe late 2023 / early 2024.


I think I have narrowed it down as something to do with the "default" reminder setting.


If I create an event in the iPhone Calendar app using the "default" reminder timing, the event will appear in my Outlook Calendar, BUT with the reminder set to "None". This happens regardless of whether the "default" reminder timing is set to 'At time of event', 'Five Minutes', or any other non-zero time: the event created in Outlook has no reminder.


If I create an event in the iPhone Calendar app and then manually set any other non-default reminder timing, the event will appear in my Outlook Calendar WITH the reminder set to that time...


So now rather than creating events with the default time that I want (usually 'At time of event'), I now need to go into the alert section manually and choose a non-default option, even if the non-default option is the same as the default but just manually selected....


DUMB

Jan 16, 2024 05:54 AM in response to Vic Holmes

SAME ISSUE. slightly different circumstance...


I have both 365 and iphone set to "default alert" 1 hour before the newly created appointment. Both calendars sync.

When I create an appointment in outlook, it automatically adds a 1 hour reminder to iphone and outlook calendars. PERFECT!


To restate, the settings on my iphone call for all "events" created to have a default one hour alert time.


BUT, when I enter an appointment in iphone, there is no reminder alert created in iphone calendar, nor in the 365 calendar...


I have had it set up this way for years. It used to work. Iphone glitch, I think... ANYONE??? Spicolli????


Thanks.





May 24, 2023 09:29 AM in response to SravanKrA

Hello SravanKrA,


What I meant is, that I create the appointments on my iPhone via the iOS standard calendar app. I do not use the Outlook app or any other app for that. The iOS standard calendar app is setup to sync everything with the company Office365 account into Outlook.


Everything works fine when syncing except, that appointments setup with an alarm set to "None" will show up in Outlook as an appointment with an alarm with "Zero Minutes" before the appointment takes place. This will force an alarm to go off instead of no alarm to go off in Outlook on my laptop.


This means I will have to manually change the alarm setting for those appointments every time, which is of course not, what I want. Can this be changed and if so, how? I hope that made it clearer than my first post.


Regards, 1xoid1

Aug 31, 2023 08:50 AM in response to SravanKrA

Hi SravanKra,


Our entire office has this issue. What 1xoid1 posted below is right on target. Here is what they said:


"What I meant is, that I create the appointments on my iPhone via the iOS standard calendar app. I do not use the Outlook app or any other app for that. The iOS standard calendar app is setup to sync everything with the company Office365 account into Outlook.


Everything works fine when syncing except, that appointments setup with an alarm set to "None" will show up in Outlook as an appointment with an alarm with "Zero Minutes" before the appointment takes place. This will force an alarm to go off instead of no alarm to go off in Outlook on my laptop.


This means I will have to manually change the alarm setting for those appointments every time, which is of course not, what I want. Can this be changed and if so, how? I hope that made it clearer than my first post."


Is there a solution to this issue?


Thanks in advance,


=Vic=

May 24, 2023 01:52 AM in response to 1xoid1

iPhone Calendar? Apple Calendar? There is no such thing.


Please check which is your Default email Account for the Calendar on your device? Settings > Calendar > Default Calendar



All the devices sync with an email client server which hosts your calendar. If you have a Calendar on iCloud that will not sync with Google Calendar. Settings > Calendar > Default Calendar [Choose what you want]. What you add (Event) on iPhone Calendar is synced with default calendar unless you have chosen a specific calendar at the time of event creation.



To which email account are the calendar events synced with your iPhone? This is not clear in your post

See the iPhone and Mac Calendar Pics below




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iPhone Calendar Appointment Alarm Problem with Outlook

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