My MacBook Pro account is locked

Macbook pro, I'd entered my password wrong too many times, now I know the password (reset it in icloud from my iphone) but I still get 'your account is locked' on my macbook.


[Re-Titled by Moderator]

MacBook, OS X 10.11

Posted on May 22, 2023 2:56 PM

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Question marked as Top-ranking reply

Posted on May 22, 2023 3:41 PM

Hello,


To fix this problem, restart your Mac, and then do the following

  1. Hold down "Command + R" for Intel or the touch ID key for Mac Processor until you see the recovery screen.
  2. Go to Utilities>Terminal
  3. Type "resetpassword"
  4. Follow the prompt
  5. Restart

Hope this helps!

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My MacBook Pro account is locked

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