How to unlock my account on MacBook

I bought a new MacBook although I still use my old one. The new one has been set up but when I went to log on recently, it would not except my password so I changed it on my iPhone and put the new one in bit it still won’t let me in. It says my account has been locked.

MacBook Pro 13″, macOS 12.3

Posted on May 9, 2023 6:36 AM

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Question marked as Top-ranking reply

Posted on May 12, 2023 2:16 PM

Hi Blackdoor88,


If you are seeing an alert that says that your account is locked, you must contact Apple Support as described here:


If your Apple ID is locked or disabled - Apple Support


You can use this link to get in touch:


Get Support


Cheers!

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How to unlock my account on MacBook

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