stop iPhone converting voicemail to mp3 files in the messages app

my incoming voicemail messages are suddenly showing up in the messages app as a text with an embedded mp3 file which contains the audio recording. They are not showing up in the phone app at all, not even as a recent call.


Any ideas how to stop this?

iPhone 14 Pro Max

Posted on May 17, 2023 08:19 AM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2023 09:07 AM

bljdb86 wrote:

my incoming voicemail messages are suddenly showing up in the messages app as a text with an embedded mp3 file which contains the audio recording. They are not showing up in the phone app at all, not even as a recent call.

Any ideas how to stop this?

Talk to your phone carrier voicemail is their feature.

1 reply
Question marked as Top-ranking reply

May 17, 2023 09:07 AM in response to bljdb86

bljdb86 wrote:

my incoming voicemail messages are suddenly showing up in the messages app as a text with an embedded mp3 file which contains the audio recording. They are not showing up in the phone app at all, not even as a recent call.

Any ideas how to stop this?

Talk to your phone carrier voicemail is their feature.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

stop iPhone converting voicemail to mp3 files in the messages app

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.