Legacy contact not working

I am trying to add a Legacy contact. I tap on Add Legacy Contact, choose my contact in Contacts, and can't get any further.

iPhone 13 mini

Posted on May 17, 2023 02:16 AM

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Question marked as Top-ranking reply

Posted on May 17, 2023 02:54 AM

Thank you very much. I tried about four more times, went to Contacts, chose my contact's page. I finally decided to tap on my contact's phone number - it took me through to the next stage.

5 replies

May 17, 2023 02:19 AM in response to sharonthebaron

If the directions indicated in the support article How to add a Legacy Contact for your Apple ID - Apple Support do not work, try restarting your device. That can clear up odd issues. If you still have problems, contact Apple:


Refer to this document for ways to contact Apple --> Choose your country or region - Official Apple Support

Select your country (also look for "other" regions), then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service by telephone --> Contact Apple for support and service - Apple Support


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Legacy contact not working

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