photos app on Mac crashes when I use retouch

Hi , does anyone know why the photos app crashes when using the retouch function, this happened on an M1 MacBook Pro 16G and on an M1 iMac 8G too , are the files too big?

MacBook Pro (M1, 2020)

Posted on May 15, 2023 2:48 AM

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4 replies

May 15, 2023 3:08 PM in response to okeh

Try in safe mode:

Start up your Mac in safe mode - Apple Support

dialabrain

Level 10

133,895 points

May 15, 2023 3:05 AM in response to okeh

Can you describe what format, size etc. the photos are? Which version of Ventura are you running?

okeh Author

Level 1

8 points

May 15, 2023 3:01 PM in response to dialabrain

Mac OS Ventura 13.0.1 (22A400) 12Mb JPG file

dialabrain

Level 10

133,895 points

May 15, 2023 3:20 PM in response to okeh

If you're really on 13.0.1 you need to update. The current version is 13.3.1.

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photos app on Mac crashes when I use retouch