Broken Motherboard
Hello, my MacBook Pro, which I purchased on October 14th, 2020, suddenly went off about two months ago while it was in operation and has not been able to be charged since. An investigation by an authorized reseller revealed a defect on the motherboard, probably due to a short circuit. Previous attempts to complain about the device to the retailer and manufacturer have failed. Apple's handling of this problem has so far been very unsatisfactory and not exactly service-oriented. Since it is obviously a hardware error (there were no external influences that could have caused such damage), I expect a free repair of the device and/or the provision of a new equivalent device
MacBook Pro (2017 – 2020)