I had my Apple ID stolen and a recovery key initiated by the criminal. Now, it seems apple can't do anything. As I type this the criminal is using my passcode to attempt to log into sites, and steal money.
How can I get some serious help on this? and the apple "policy" doesn't help.
I need someone with common sense...
iPhone 14 Pro
I deal wiht it by not letting others see me enter my passcode, and by not using my phone near others who could snatch it out of my hands while I am logged in. I have it set to sleep after 1 minute of being idle.
I deal wiht it by not letting others see me enter my passcode, and by not using my phone near others who could snatch it out of my hands while I am logged in. I have it set to sleep after 1 minute of being idle.
If your ID has been compromised there is little that you can do. If you have another device logged into iCloud you can try to change the password from there. See: If you think your Apple ID has been compromised - Apple Support
Yeah...it seems hopeless. What bothers me the most is the reply. There seems to be nothing anyone can do to help as hackers try to log into account by account that is attached to my phone. I wish there was some level we could escalate this to to prove I am the owner of the ID, or better yet, prove the hackers are not the owner of the ID.
I can do both.....anyone know of a group I could get to that might care?
All that you can do is to follow the steps in the support article. And be sure that you don’t reuse passwords, use strong passwords, and enable two-factor authentication.
as for other accounts, log into those accounts and change your passwords
Sadly I am going through 80+ passwords and resetting them.
I wish Apple had another way to work with customers who are a victim of hackers.
This is something that is a "thing" out there now. Its on the news everywhere...so hopefully they address it. The recovery key IS the issue and its making life easy for criminals.
moving forward...that will be my life!
Sadly we can't get any help otherwise
How do I get to someone that can address a stoled Apple ID- Someone that can actually do something?
