Home kit went blank

Question

Level 1

12 points

Home kit went blank

I'm not sure if it was after an update but about two weeks ago HomeKit on my wife's iPhone and iPad went blank. This is after it working for years. I tried to invite my wife to our shared home again using my iPad thinking this is the way to resolve this problem. I sent the invitation to two different emails and she never received the invitations on any of her email accounts. I'm not sure what to do to get her HomeKit up and running again. Any ideas on what to try next? Thanks in advance.

iPhone 13, iOS 16

Posted on May 9, 2023 07:38 AM

Reply

Answer 1

Top-ranking reply

Cornyco

Level 1

8 points

Dec 6, 2023 06:50 AM in response to Spaja

Where did you find that option in your iPad settings? We are having the same issue and my husbands iPad doesn’t have anything called “home” within settings

Reply

Answer 2

Cornyco

Level 1

8 points

Dec 6, 2023 07:04 AM in response to Cornyco

We solved it — in case others have issues this is what worked for us: my husband renamed the home, which caused it to drop from showing up with an error on my phone, and then he was able to re-invite me and that worked.

Reply

Answer 3

May 9, 2023 07:54 AM in response to Spaja

Have you updated any or all of your iPad and iPhone devices to iPadOS 16.x? Similarly, have you updated whatever device is acting as the HomeKit Hub to the new HomeKit architecture?

Be aware that with introduction of the new HomeKit architecture, an iPad cannot now act as a HomeKit Hub; hub functionality is now provided by an AppleTV box or an Apple HomePod.

Home app - Apple

Reply

Answer 4

Spaja Author

Level 1

12 points

May 9, 2023 01:01 PM in response to LotusPilot

Thanks for your reply. All iPads, iPhones, HomePod mini and Apple TV4k have up to date software. The Apple TV says it is connected as a Home hub. The Home app on my iPad says it has 5 hubs and bridges. The bridge is for the Eufy cameras. There is an old Apple TV that is rarely used listed as disabled. The HomePod mini says connected. The last two say stand by and that is this iPad and the Apple TV4k. So I’m guessing I need the Home app to connect to the Apple TV4k as a hub? Also the Home app on my iPad still lists my wife’s invitation to the Home as pending. She is not getting the invitation in her email. Do you have any other fixes I can try? Thank you very much.

Reply

Answer 5

Spaja Author

Level 1

12 points

May 24, 2023 06:25 AM in response to Spaja

Okay the problem is solved. The answer was to go to the iPad settings/Home, not the settings in the Home app, and deselect “use this iPad” as a home hub. Once I did that the Home app was able to update to the new architecture and the Apple TV was now the new home hub. Once the update completed the invitation to the Home was available on my wife’s iPad and all is now working again. Thank you for all your help.

Reply

Answer 6

May 24, 2023 06:38 AM in response to Spaja

You are very welcome. I’m delighted that the problem is now resolved.

You aren’t the first - and are unlikely to be the last - in encountering unexpected difficulties with the new HomeKit Architecture. Many users are accustomed to using their iPad as the Home Hub device - this no longer being possible with the new architecture.

Reply

Home kit went blank

Similar questions