touchscreen not working

Hi my Iphone 13 touch screen suddenly not working , i couldn't even reset as the slide button could not slide. What can i do beside sending to the apple store?

iPhone 13, iOS 16

Posted on May 6, 2023 03:43 AM

Reply
1 reply

May 7, 2023 01:12 AM in response to joel001

Hi joe001,

welcome to the Apple (user to user). Community.

Re: "my Iphone 13 touch screen suddenly not working ,

i couldn't even reset as the slide button could not slide.


Seems it is more than just the screen. Could the phone be frozen ?


Apple support has articles online that may be helpful.

What to do:

If an app on your iPhone or iPad stops responding, closes unexpectedly or won’t open – Apple Support


or

If your iPhone won't turn on or is frozen - Apple Support


or

If the screen isn't working on your iPhone or iPad - Apple Support


Info: About iOS or iPadOS performance on your iPhone, iPad or iPod touch – Apple Support 


More support, if needed:

iPhone Support Team:

There's a "Get Support" link (online chat, phone, eMail etc)

at the bottom of their webpage (link below)

iPhone - Official Apple Support


All the best :-)

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touchscreen not working

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