touchscreen not working
Hi my Iphone 13 touch screen suddenly not working , i couldn't even reset as the slide button could not slide. What can i do beside sending to the apple store?
iPhone 13, iOS 16
Hi my Iphone 13 touch screen suddenly not working , i couldn't even reset as the slide button could not slide. What can i do beside sending to the apple store?
iPhone 13, iOS 16
Hi joe001,
welcome to the Apple (user to user). Community.
Re: "my Iphone 13 touch screen suddenly not working ,
i couldn't even reset as the slide button could not slide.
Seems it is more than just the screen. Could the phone be frozen ?
Apple support has articles online that may be helpful.
What to do:
If an app on your iPhone or iPad stops responding, closes unexpectedly or won’t open – Apple Support
or
If your iPhone won't turn on or is frozen - Apple Support
or
If the screen isn't working on your iPhone or iPad - Apple Support
Info: About iOS or iPadOS performance on your iPhone, iPad or iPod touch – Apple Support
More support, if needed:
iPhone Support Team:
There's a "Get Support" link (online chat, phone, eMail etc)
at the bottom of their webpage (link below)
iPhone - Official Apple Support
All the best :-)
touchscreen not working