why are some of my VIP mail going to junk,
how do I stop that? I dont want to move it later, I dont want that to happen. there should be a way to tell the system, if its a VIP to the inbox.
MacBook Air 13″, macOS 12.6
how do I stop that? I dont want to move it later, I dont want that to happen. there should be a way to tell the system, if its a VIP to the inbox.
MacBook Air 13″, macOS 12.6
Can confirm, VIP does nothing to help save your messages from going into junk. Conveniently for me, it's only the most important mail that is going to junk while merchant ads/spam is all in my inbox. /s
Can confirm, VIP does nothing to help save your messages from going into junk. Conveniently for me, it's only the most important mail that is going to junk while merchant ads/spam is all in my inbox. /s
Thanks, but I already looked that those and they are of no help. Moving them to email, doesnt seem to help because I can get some from USAA or Chase they will go to my inbox and others to my junk, but all will have the star next to them. Why should I set up a rule for every email I get when a rule should already be there that all "VIP" email go to the in box, is that not why I or anyone else would list them as "VIP"? That is unless VIP now stand for something other than Very Important Person.
What am I missing here?
You should not have to set up a rule for VIP mail, I was thinking there may be a conflicting rule set up that changed the behavior of those emails and by deleting all mail rules would eliminate any possibility of that happening. Maybe we can get someone else to chime in here if they are experiencing the same problem.
As you know, others have posted similar problems, but there have not been any follow ups with a specific solution. It looks like you are doing everything correctly and the only other thing I could suggest would be to send feedback to Apple. Sorry, I don't have the quick fix.
If your mail server is using IMAP, then the mail app is just mirroring those mail boxes from the server and the mail server is determining it as junk before it hits the Mail app. You should have the option to shut off the junk filtering the mail server is doing by logging into the web portal for the mail client you have. That way your don't have conflicting junk filtering rules.
This article may help with iCloud junk filtering. Maybe logging in on website and identifying as Not Junk there will solve the problem.
Manage junk mail in Mail on iCloud.com - Apple Support
Also make sure you don't have any Mail Filtering Rules set up that could be causing problems.
Set up rules to filter email in Mail on iCloud.com - Apple Support (IN)
so this is my iCloud account, how do I do that?
MAC JIM ID
Thanks for your input, there were some old rules in the settings, but none of them where checked. You helped me think this through and so I did set up a rule that all VIP go to the inbox, so I hope that will take care of this problem.
But I dont see why/how Apple email logic doesn't already do that.
Do you have the Junk Mail settings set to trust junk mail headers? Try disabling that and see what happens.
For ones that end up in Junk, select one and view the Raw Source or all Headers and look for a header named X-SPAM. That is what triggers the “trust junk email headers.”
I have no rules at all. I only tagged stuff from important senders as VIP. Those are the messages in my junk no matter how many times I remove them from junk and put them back in my inbox to be sorted later. I doubt there is a way to fix it as it is working as designed.
I have no rules at all.
I didn't say anything about rules.
I only tagged stuff from important senders as VIP. Those are the messages in my junk no matter how many times I remove them from junk and put them back in my inbox to be sorted later. I doubt there is a way to fix it as it is working as designed.
Do you have Junk Mail filtering turned on? It sounds like it based on other replies.
If you do, then try turning off "trust junk mail headers in messages."
Do you have Junk Mail filtering turned on? It sounds like it based on other replies.
If you do, then try turning off "trust junk mail headers in messages."
https://www.icloud.com/mail/ does not have a setting for Junk Mail filtering.
I didn't s
aarmann wrote:
Do you have Junk Mail filtering turned on? It sounds like it based on other replies.
If you do, then try turning off "trust junk mail headers in messages."
https://www.icloud.com/mail/ does not have a setting for Junk Mail filtering.
I didn't say anything about iCloud, either. Your post is about using Mail on macOS Ventura, correct?
why are some of my VIP mail going to junk,