Unrecognized charged

Hello

on 4th May 2023 3:15 Am an unrecognized charged has been charged from my bank account and I don’t know about that purchasing or any type of charging so please help me and refund me. I am sharing screen shots of transactions from my bank account

Posted on May 5, 2023 10:42 AM

Reply
Question marked as Top-ranking reply

Posted on May 5, 2023 01:43 PM

This is just a user to user forum, so no one here can really answer your question. Please look at the link and see if you can find any help there. If not please contact apple directly. There should be a way to do that at the page linked

If you see 'apple.com/bill' on your billing statement - Apple Support


2 replies

May 5, 2023 04:32 PM in response to uzair109

The most important part of that article is "View your purchase history." If Apple does NOT show a record of the charges in your history, it is very possible that scammers have gained access to your credit card or bank number and are pretending to be Apple. It happened to us.


If that is the case, only your CARD ISSUER or BANK can remedy it.


If Apple’s purchase history shows the purchase, continue with the instructions in that article.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unrecognized charged

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.