i phone 14 facetime issue

Just got the iPhone 14 and there is a major issue on facetime; very blurry and unfocused (almost cartoonish). Camera works just fine on camera app & other apps using camera. Is this happening to anyone else?

iPhone 14

Posted on May 3, 2023 08:18 PM

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1 reply

May 6, 2023 09:21 AM in response to Slvter

Hello Slvter,


Does the FaceTime video quality differ depending on the mode you use? For example, per Change FaceTime video settings on iPhone - Apple Support, "On supported models, you can turn on Portrait mode, which automatically blurs the background and puts the visual focus on you, the same way Portrait mode does in the Camera app." So that could be a normal explanation for seeing blur. There are also filter effects that we'd want to rule out, which are explained at Add camera effects in FaceTime calls on iPhone - Apple Support.


Let us know if mode or filter makes a difference and we'll go from there!


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i phone 14 facetime issue

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