Health App missing info

Question

driver1969 Author

Level 1

5 points

Health App missing info

Why doesn’t the Health app show the “Percent in Range” in the “Blood Glucose” section even though there is data in app spanning five months? When l tap on any of the categories in that section, for example “In Range”, the plotted data points section goes blank and changes the title to “No Data”. When I deselect, the graph title goes back to “Range” and below shows “71-345 mg/dL” in my particular case. Seems like an app defect. Tried to select the correct topic but looks like Apple only wants to discuss certain ios apps, not all of them, so I chose using iPhone as nothing else made sense.

iPhone 13

Posted on May 3, 2023 08:59 AM

Reply

Answer 1

Top-ranking reply

Jaxident

Level 1

8 points

Jun 30, 2023 05:46 AM in response to driver1969

I'm having the same issue. You'd think that with enough data it would tell the range, especially when you tap "Learn More" it says that the ..."target glucose range is 70-180 mg/dl for most adults with diabetes. Percent in Range shows the amount of measurements that fall in or out of this range."

So I'm also wondering why this is blank and where to get the information on fixing that problem.

Reply

Answer 2

driver1969 Author

Level 1

5 points

May 3, 2023 10:15 AM in response to SravanKrA

First, I know it’s a user-to-user public discussion board, that’s why I’m here. Secondly, it’s the Apple Health app, not a third party app or issue. What I was asking, if it’s not clear, is why isn’t the app showing what it’s designed to do? Also, curious to know if other users are having a similar experience and maybe gain insight to some way of getting the Apple Health app to display information it’s designed to display, but doesn’t. Lastly, I was commenting on the ham-fisted way topic selection is extremely limited although there should likely (obviously?) be more items selectable under “ios Apps” since there are more than five Apple developed apps that users can have questions on.

Reply

Answer 3

Chris CA

Level 10

82,513 points

Sep 18, 2023 02:49 PM in response to SravanKrA

He posted in this forum because there is no Apple Health forum.

Apple Health is an Apple app

Reply

Answer 4

May 3, 2023 09:16 AM in response to driver1969

First, this is a user-to-user public forum.

Apple Support Community Forum

This is Apple Support Community forum, for user-to-user interaction for information & idea sharing between users, if need be, extend support on technical know-how in handling Apple products from more experienced fellow users, This is not the right forum to discuss with Apple Inc.

Secondly, if you are experiencing any difficulty with third-party apps or a specific website then please contact the app developer or site publisher/host directly. Here is how

To contact an App developer --> How to contact an app developer - Apple Support
To contact a web publisher —> Scroll Down to the bottom of the web page. You will find: Contact Us, Help Center, Support, Terms of use etc.

Reply

Health App missing info

Similar questions