Lightning to HDMI adapter freezes after 15 minutes

Lightning to HDMI adapter model A1438 freezes after 15 minutes every time. I have to reconnect the firewire to continue; not great when you are on a treadmill using Apple Fitness

iPhone 13 Pro Max

Posted on May 3, 2023 12:56 AM

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Posted on Mar 18, 2024 10:10 PM

This happens for me ONLY when watching a show on Apple TV. It does not happen on the other services- prime Netflix etc

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6 replies

May 4, 2023 02:14 PM in response to sbowler76

Thanks for reaching out sbowler76,


It sounds like you're having trouble with connecting your iPhone to an HDMI display. We can help.


A good first step is to check your adapter to make sure it isn't the cause. Check out this article to learn About Apple Digital AV Adapters for iPhone, iPad, and iPod touch.


Next, you can check your HDMI cable. A faulty or malfunctioning HDMI cable can cause stuttering, sparkling, color changes, degradation, and media input lag. Long, poorly shielded, or low-bandwidth HDMI cables can also impact the video output as well.


If you can, test using a different HDMI cable, and see if the behavior continues. If it does, you may need to connect with Apple directly using either Apple Support or if you're in a region without direct support options, you can also Contact Apple for support and service for additional troubleshooting steps.


Hope that helps.


Take care.


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Lightning to HDMI adapter freezes after 15 minutes

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