The videos within my Photos Library no longer play or have the play button on them

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The videos within my Photos Library no longer play or have the play button on them

To save space on my computer, I moved my Photos Library to an external hard drive by dragging and dropping my library into the hard drive. Everything copied over but when I clicked on my videos, they no longer play.

When I click on the "info" of the videos, it lists the time of the video and the file type so I don't think the file is lost but the videos look like photos, they are frozen.

I am at a loss of what to do, please advise!

MacBook Air 13″, macOS 13.3

Posted on Apr 27, 2023 06:55 PM

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Answer 1

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lyvia176 Author

Level 1

10 points

Jun 18, 2023 11:46 AM in response to léonie

The videos do appear in the video album and the FPS is listed as well as the duration of the video. The file type is HEVC. I just cannot play the videos

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Answer 2

Apr 28, 2023 08:40 AM in response to lyvia176

If your drive is properly formatted as Yer_Man describes, what happens when you go into Edit mode with your video? Does it show the little colored pictures?

Does it show video frames at the bottom of the Edit window? Can you edit the video at all?

What happens when you attempt to export, either "File>Export>Export nn Photos" or "File>Export>Export Unmodified Original?" Does the exported file work?

What are extensions on the videos? How long are they, 20 minutes or 20 seconds?

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Answer 3

lyvia176 Author

Level 1

10 points

May 3, 2023 06:12 AM in response to Yer_Man

I just checked the format and it is formatted correctly and was directly connected to the Mac when I moved my Photo's library over

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Answer 4

léonie

Level 10

199,927 points

May 4, 2023 07:07 AM in response to lyvia176

Are the videos appearing in the album "Media Types > Videos"?

Does the Info show the frame rate (FPS) and the duration of the video? What is the file type? HEVC? H.264?

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Answer 5

Yer_Man

Level 10

165,504 points

Apr 27, 2023 10:55 PM in response to lyvia176

What format is the external; drive? It needs to be formatted Mac OS Extended (Journaled) or apfs and directly connected to the Mac, not on a network share.

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Answer 6

Yer_Man

Level 10

165,504 points

Jun 19, 2023 10:56 AM in response to lyvia176

What do you get if you select one and go

File -> export -> Export Unmodified Original?

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The videos within my Photos Library no longer play or have the play button on them

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