Junk mail filtered even when not enabled

I am on MacOS Ventura 13.3.1 w/Apple Mail Version 16.0 (3731.500.231). My Junk mail settings look like this:



So I would expect Junk mail to not be filtered into the Junk folder, however, I am seeing Junk mail continue to be moved into the Junk mail folder for this iCloud account.


I've checked the settings in iCloud Mail and there doesn't appear to be a Junk mail setting there.


Why is junk mail still getting filtered into the Junk folder? Did I miss a setting somewhere?


Thnx!


MacBook Pro 15″, macOS 10.13

Posted on Apr 27, 2023 01:43 PM

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Posted on Sep 21, 2023 03:56 AM

Yes!! There needs to be a way to totally disable junk mail filtering. I wonder how many expensive problems have been caused by important email ending up un junk mail.

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6 replies

Apr 30, 2023 05:18 PM in response to Randall_2023

My Rules are not filtering into Junk. I think the issue is this is an iCloud mail account. I suspect iCloud has Junk mail filtering at the iCloud server, regardless of the Mac OS Mail settings.


If that is so, then it appears you can not disable/turn-off Junk mail filtering on an iCloud account.


I also tried setting a rule in MacOS mail to simply delete the message if it is Junk, however, that doesn't seem to work either as messages continue to pile up in the Junk folder.

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Junk mail filtered even when not enabled

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