software update macOS Ventura 13.3.1 download

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Level 1

4 points

software update macOS Ventura 13.3.1 download

For the last couple of weeks my Mac has been trying to update macOS 13.3.1 without success. I am running 13.2.1. Then I tell it to do the update I agree to the software license agreement and I see the Software Update application say that it's "Downloading macOS Ventura 13.3.1..." but the progress bar never updates. After a while the download cancels and I'm back to the original Software Update screen.

I am online and I am able to do a Software Update on XCode successfully.

MacBook Air 13″, macOS 13.2

Posted on Apr 25, 2023 03:42 PM

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Answer 1

Owl-53

Level 10

100,057 points

Apr 26, 2023 05:03 AM in response to sdpoling

1 - Software on the computer interfering with the download process including AntiVirus Software

Notation: Disabling the AV Software may or may not solve the issue. Removal of the AV Software may increase the chances of the download to perform as expected.

2 - Running behind a VPN which may increase Packet losses or corruption of the download

3 - If via wifi too many Other devices using the wifi at the same time reducing the Bandwidth to your computer.

4 - Best Results are via Ethernet Cable to Router

5 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal

Try Again using the Software Update Applet in System Preferences

6 - Worst case - Restart in Recovery Mode and choose Reinstall macOS. This in theory will pull the latest version of Ventura available and commence the installation.

If you can't start up from macOS Recovery - Apple Support (CA)

Be sure to us the correspond method for either Apple Silicon or Intel Computers

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Answer 2

sdpoling Author

Level 1

4 points

Apr 26, 2023 01:55 PM in response to Luis Sequeira1

I should have thought to mention my free space (enough) and antivirus (not). I double checked then pretended I was running Windows: I turned the machine all the way off and back on. Then tried again. It worked.

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Answer 3

Apr 26, 2023 03:00 AM in response to sdpoling

How much free space on your system drive? Are you running any "antivirus"?

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Answer 4

May 15, 2023 12:36 PM in response to sdpoling

I need to update my software,tell me how to go about it

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software update macOS Ventura 13.3.1 download

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