Macbook Pro won’t charge or turn on

Hi, my MacBook Pro has only ever charged when I restarted the computer, but today the battery drained completely, so now I can’t restart it to get the battery working. What do I do? The usual battery-empty-icon doesn’t show up, is my MacBook possibly dead?

Best regards,

Liva

MacBook Pro 13″, macOS 13.2

Posted on Apr 24, 2023 11:38 PM

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Question marked as Top-ranking reply

Posted on Apr 25, 2023 05:52 AM

Hi,

If your MacBook Pro has Intel processor, resetting SMC could solve your issue.

Reset the SMC of your Mac - Apple Support

If it doesn't help, you'd better take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.

Genius Bar Reservation and Apple Support Options - Apple

Find Locations


1 reply
Question marked as Top-ranking reply

Apr 25, 2023 05:52 AM in response to LivaGram

Hi,

If your MacBook Pro has Intel processor, resetting SMC could solve your issue.

Reset the SMC of your Mac - Apple Support

If it doesn't help, you'd better take your MacBook Pro to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Pro there.

Genius Bar Reservation and Apple Support Options - Apple

Find Locations


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Macbook Pro won’t charge or turn on

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