I need to change my passcode on iPhone but the “face Id and passcode” option is not available. What do I do?

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iPhone 6s Plus, iOS 10

Posted on Apr 24, 2023 09:05 AM

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Answer 1

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Level 1

5 points

Hi Bob I have an iPhone 12 and still don’t see either one of those options

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Answer 2

OK, your profile said 6s, so we took that at face value. Is this your phone, or is it a phone that your employer provided to you?

On an iPhone 12, I see Settings > Face ID & Passcode.

You may need to contact Apple Support directly for more info:

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Answer 3

iPhone 6s does not have Face ID capability.

Try....Settings > Touch ID & Passcode.

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