Translation:
iPad activation failed
Hello, I have an old Ipad mod. A1396 and to reuse it after a long period of disuse, recharging the battery made me start over as the first activation, but then it tells me that the activation server is unreachable and I can't go on.
I tried to connect it to a laptop, but I can't install the latest version of i Tunes,, I visualise it, I agreed to PC access but then it doesn't make me do anything, I think it automatically has to drive me to restart, but nothing. On the iPad display it tells me: iPad activation failed impossible to activate iPad because the activation server is unreachable, to activate it try to connect iPad to iTunes or try again for a few minutes.
I'm at a standstill.HELP
Thank you
Your have an iPad2.
We see regular reports of issues activating (now 10 year old) iPad2 devices.
You may have greater chance of success if you connect your iPad to a Windows PC (with iTunes for Windows installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Once connected to your computer, your iPad should be detected - and you should be able to activate using iTunes. By your description, you may have already attempted something similar.
- Make sure that you have the latest version of macOS or the latest version of iTunes.
- Check that your computer has an Internet connection.
- With the cable that came with your iPad, connect your iPad to your computer. Locate your device on your computer.
- Wait while your computer detects and activates your iPad:
- If you see an alert that shows "Set up as New" or "Restore from Backup", it means your iPad is activated.
- If you get an error message that says the "activation information was invalid" or "activation information could not be obtained from the device", use recovery mode to restore your iPhone.
A restart of your WiFi Router may be helpful.
To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:
Force restart iPad (models with the Home button)
Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
Should it be necessary to escalate your issue to Apple Support, the quickest route to engaging with Apple Support will be via the Support link at top-right or bottom-left of this page.
You need to be aware that very old first generation iPad2 can only be updated to iOS 9.3.5 (WiFi Only models) or iOS 9.3.6 (WiFi & Cellular models).
Apple ended update support for iPad2 in September 2016. Your iPad cannot be updated to iOS 10 or later major versions of iOS as the internal hardware does not meet the minimum technical requirements for new versions of iOS/iPadOS. This limitation cannot be bypassed; iPad2 is a 32-bit architecture device, whilst all recent versions of iOS/iPadOS are designed for 64-bit hardware platforms. iPad2 is obsolete.
Compatible Apps for your iPad are no longer available - as third-party developers have dropped support for 32-bit devices and many for iOS versions preceding iOS11/12/13. As older versions of Apps are removed from the Apple App Store, you’ll not be able to (re)download or install them - which may severely limit the usefulness and utility of your iPad. As such, if you want or need to access most current Apps, requiring more recent versions of iOS, you’ll need to consider replacement of your iPad with a newer or current model.
Of current models, even the entry-level iPad9 has specifications and capabilities that will massively outperform you current iPad - and is compatible with the vast majority of current Apps. Other models are more powerful still.
I hope this information provides helpful and succinct clarity as to your available options - and the fundamental limitations of your current iPad.
